Category: help

Time Matters Help and Documentation Online - Jun. 15, 2020 - help, training
You can access Time Matters Help and documentation online if you are a subscriber or have an Annual Maintenance Plan.

Step-by-Step Guides from Active Practice - Feb. 7, 2010 - help, setup, updates
When you buy or renew an Annual Maintenance Plan through us, you receive Step-by-Step guides to upgrading Time Matters / Billing Matters at no charge. These guides provide in-depth advice and instructions that go well beyond the LexisNexis installation guides for new versions. These and other guides are available on our Guides Page.

New Versions - When and Why to Upgrade - Feb. 7, 2010 - help, updates
New versions of Time Matters are released about once each year. To get an upgrade you must either have an active AMP or else buy the software at full price. Reasons to upgrade include: Links to new third-party products, improvements, new features and fixes.

Live Telephone Technical Support - Feb. 7, 2010 - help, troubleshooting
Think of Technical Support as an insurance policy. If your Time Matters, Billing Matters or PCLaw software stops working, you need to get it back in action fast. Some of the problems Technical Support can help you with are: You cannot open Time Matters, Billing Matters or PCLaw. Your office is at a standstill. You try to backup your database but it does not seem to work properly. You receive an error message that you do not understand.

Free Online Training and Help - Feb. 7, 2010 - help, training
As an AMP subscriber, you receive free Anytime Training form LexisNexis University, access to the CIC Solutions Forums, and access to the online Service Center offering FAQs, how-to's and white papers by CICs.